Top 10 Real Estate Cold Calling Scripts
Top 10 Real Estate Cold Calling Scripts
Real
estate cold calling scripts are preplanned phone conversations that help you
communicate clearly with potential buyer and seller leads. These scripts are
intended to help you make a connection. However, to be effective, you’ll always
want to make them personal and modify language to address the needs of the
individual potential client.
While
the real estate scripts we feature in this article can help you establish an
effective method of talking to new potential leads, you can also use real
estate software that connects you with homeowner data, like REDX.
This service is worth mentioning because it provides free script practice in
addition to lists of vetted leads for expired listings, FSBOs, and
preforeclosures. Start today and waive the $149 setup fee.
Responding
to an Online Form Script
Hi,
I’m (name) with (real estate company).
I
received your information from the form you filled out online requesting a
(marketing report/property information). Do you remember filling out this form?
Is now a good time to talk? (wait and listen)
The
reason for my call is that I wanted to confirm that you received the
information I sent you, introduce myself, and answer any questions you might
have. I have been an agent in (area) for (X) years. Last year was a record for
me, actually — I sold (X) homes and helped (X) people find new homes, many in
the area you’re interested in. That community is truly unique; it offers (list
features of the neighborhood/community).
I know for a fact
that some new homes are coming on the market soon in (community of interest to
the lead). Would you be interested in seeing some of them, or perhaps meeting
to discuss your home buying needs? (wait and listen)
Why
this script works: The goal of this script is to move an online lead into a
face-to-face meeting. Since the lead already reached out, briefly remind them
that you are following up on their inquiry for information or details about a
listing. This gives you a connection point and relieves the tension of a cold
call.
Keep
in mind that buyers often submit several requests while browsing, so they might
not remember the information they asked for immediately. Be upfront about who
you are and where you got their contact information. If they have not yet
reviewed that information, offer to call back at a set time or schedule an
appointment in the future to discuss the information you shared.
Mutual
Interest Cold Calling Script
Hi
(contact name), this is (name).
We
know each other from (child’s party, neighborhood events, religious
organizations, and so on). How have you been? (Engage with questions and
information about what you’ve been doing.)
I was calling
because, as you might know, I’m a real estate agent for (brokerage), and I’m
just touching base with friends and family to see if they’ve thought about
upgrading, downsizing, or selling their home. Have you considered it, given the
market right now? Buyers are really hungry for places like yours! (wait and
listen)
Why
this script works: This
script gives you a way of connecting with someone you know through association
and offering them a service. Statistics show that if an individual is going to
sell their home, they are more likely to list it with an agent they know
personally or are referred to by friends or family. By calling this contact,
you are ensuring you are top-of-mind if they need a trusted agent to handle the
sale of their home.
The
mutual interest script provides a great opportunity to keep the mood casual but
still remain productive. Also, connecting with this contact, even if they are
just on the periphery of your network, gives you access to their network as
well.
Recent
Nearby Sale Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
I
recently sold a property down the street from you (details about the sales
price) at (address). That’s (dollar amount) more than the average sales price
in your area, which means buyers are really wanting to buy in (contact’s
development/community).
I was wondering: Have
thought about selling your home and if you knew you could get a fantastic price
for it? (wait and listen)
Why
this script works: When
you sell a home for a great price, you can call other homeowners in the
neighborhood with this script to potentially get a slew of new leads. This
works as a prospecting tip because
sometimes people don’t sell their homes because they don’t know how much they
could sell it for. By leveraging a recent sale, you show homeowners two things:
the potential of listing their home, and your ability to put money in their
pocket.
You
can expect a response to this script to be muted. Most homeowners will likely
not have considered selling. Still, make sure you talk about the sale you just
completed — how quickly it was done, how high the price was, and how many
offers the homeowner was able to review before agreeing to a final sale. Close
the call with an offer to do a complete home valuation free of charge, no
strings attached.
Home
Valuation Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
As
you know, our neighborhood market has gotten really hot. For example, one house
sold for (insert details). The house at (property address) sold for (insert
details).
I was wondering if
you have considered listing your home now that the values are higher than they’ve
ever been. There is a lot of demand for homes like yours and there aren’t many
for sale right now. (wait and listen)
Why
this script works: People live busy lives and often don’t stop to consider when
their home could sell for significantly more than its value. This real estate
cold calling script is a prompt for them to consider selling their home to take
advantage of the market in their area, and show them what that could mean for
them in real dollar amounts.
Potential
responses to this script will vary. Some will be aware of how “crazy” their
neighborhood prices have gotten and others will not realize the value of their
own home. Your goal is to emphasize that the current conditions don’t last
forever and to schedule an appointment to give them a quick pricing assessment.
Ready
Buyer Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
The
reason for my call is that we have buyers currently looking for homes in your
neighborhood. In fact, some have indicated they would gladly pay as much as 20%
above asking prices so they could move in quickly. Would you consider selling
your home if you had someone lined up to buy it? (wait and listen)
I know choosing to
sell your home is a big decision, so I understand if you need to take some time
to think about it. At the very least, can we schedule a meeting to talk about
your thoughts and concerns? When would be good for you? (wait and listen)
Why
this script works: In
this script, you are suggesting a sales opportunity to a homeowner who hasn’t
considered it yet. The demand for properties in their neighborhood — and,
therefore, the high sales price — will spark interest. If they do show
interest, offer to do a quick pricing assessment and book an appointment.
These
homeowners will likely say they are not interested on the call, because the
idea seems like a shock. Be understanding, but leave them with a stat about
their neighborhood prices and make it easy to contact you. They may reach out
to you after considering this new idea. Either way, be sure to follow up in 30
days to gauge interest.
Neighborhood
Expert Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
I
know it might be odd getting a call out of the blue, but I’ve been selling a
lot of properties in the neighborhood and was wondering if you knew when you
might be putting your home on the market. (wait and listen)
What would you be
looking for when you hire your next agent? (Listen, and start a conversation
about buyers you have, how many listings you’ve sold in the area quickly, and
what makes you different.)
Why
this script works: The
goal of this script is to connect with the homeowner and offer your service as
their agent in the future. Most homeowners will, at some point, be interested
in selling their home, so take advantage of this eventuality in advance. Listen
to their responses and showcase your skills.
Treat
your phone conversation as you would a job interview. You need to be able to
quickly and succinctly explain why the prospect should trust you to be their
agent. The ultimate goal is to schedule a meeting so you can assess the value
of their home or discuss a strategy for selling it. Show off your expertise and
how you will put it to work for them before you get the listing.
For
Sale by Owner (FSBO) Cold Calling Script
Hi,
I am calling about your home. Are you the primary homeowner?
I’m
(name) with (real estate company). I see that your house is for sale, and I’m
wondering if your asking price matches my research about the possible sale
price of your house. How much are you asking? (wait and listen)
Ah,
I think you can actually get more for your home. I’ve compiled marketing data
that shows houses in your area with the same features are selling at (insert
price) and take an average of (insert days) to sell. A good real estate marketing
plan can increase the possibility of sale and decrease the number of days on
the market — both while ensuring a higher sales price.
Would you be
interested in discussing how I can help you make this happen? (wait and listen)
Why
this script works: This
script shows homeowners your unique value and offers them a solution to their
problem — selling their home without wasting time or leaving money on the
table.
Most
FSBO homeowners don’t use a real estate agent because they don’t believe it
will save them time, effort, and/or money. You can address this early in the
conversation with some research about their property. Keep in mind that the
ultimate goal of this call is to get an initial appointment to build on your
connection and close the sale.
Expired
Listing Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
The
reason for my call is that I noticed that your home listing expired on (insert
date). Have you decided to relist your property with the same agent? (wait and
listen)
(If
no or undecided) When I reviewed your property listing, I noticed one thing
that we can do to improve your sales approach. Would you be interested in
finding out how we can correct that one thing? I’d love to discuss the
possibility of listing your property with me and how I can help attract more
interested buyers. (wait and listen)
(if yes) Well, I’m
glad you’ve decided to relist. If you find that your agent isn’t getting you
the offers you want or need, I’d be happy to step in and offer a different
approach. Feel free to call me anytime to discuss a different marketing
strategy that can help increase buyer offers.
Why
this script works: The
ultimate goal of this script is to become the homeowner’s new agent and relist
the property. You can use this expired listing script to show the seller the
solution you have for their expired home and how you’d approach the sale of
their home differently and successfully.
The
seller might be distrustful of agents, as their previous agent failed to sell
their property. Focusing on just one improvement you can make can help the
homeowner feel encouraged and hopeful. Then you can suggest having a meeting to
review the efforts of the last agent and highlight how you would promote their
listing.
Probate
Lead Cold Calling Script
Hi,
I’m (name) with (real estate company). Is this the homeowner?
I
understand from (name) at (company) that you have experienced a loss in your
family. I am sorry for your loss. I know the last thing you need to deal with
right now are the logistics of managing that family member’s home. I am
contacting you to see if you have considered selling the property and if there
is anything I can do to help.
I
understand this might not be a good time to talk, but could we set up a time to
discuss your needs and how I can help you? (wait and listen)
Why
this script works: Probate
leads are in the middle of emotional, legal, and logistical difficulties, so
keep that in the front of your mind when you call. It will be easier if you are
able to use a connection they already know — such as a lawyer or a friend — as
a reference to build trust.
Be gentle in your
approach and understanding of their grief. If the seller sounds upset or
disconnected, then call back another time. You can gently offer yourself as a
resource without trying to push a sale.
Reconnection
Script
Hi,
(insert buyer name). It’s (name) from (real estate company). I helped you buy
your home in (neighborhood/community) in (date/season). I recently sold a home
in your area and thought about you. How are things going? (wait and
listen) (After chatting for a few minutes) It is so good to hear that you
are happy with your home purchase. I thoroughly enjoyed working with you, and
would love to help you if you need any real estate guidance in the future.
Also, would you mind
if I send you a review link so you can share your experience? I know other
homebuyers want to know how I work as an agent and prefer to hear from clients.
(wait and listen)
Why
this script works: This
script is used to ask your previous buyers or sellers for a review or
referrals. Since these leads already know your work, it will probably be easier
to communicate with them, however, they may not have thought of you in a while.
However, this unsolicited call can be a perfect opportunity to build on your
relationship and remind them of your expertise.
Calling
your past customers every six months or checking in regularly via email
maintains a mutually beneficial relationship; they share leads with you and you
offer ongoing real estate advice and guidance. If asking for a review, be sure
you follow up after the review is completed to thank them.
Tips
for Using Real Estate Scripts for Cold Calling
Cold
calling can be one of the hardest real estate lead
generation strategies for agents to execute successfully.
Even with a good real estate script, it’s a challenge to learn how to
personalize the message, communicate effectively, and move the sellers toward a
decision. With this in mind, here are nine pieces of advice from real estate
experts on cold calling.
- Practice
your script: It’s
impossible to sound natural or make a genuine connection if you are
reading words off of a page for the first time. Spend 30 minutes each day
practicing your script or role playing, and your confidence will
drastically increase.
- Personalize
the script: Even the best script will fall flat if the delivery is
not personalized, believable, and engaging. Keep the tried-and-true bones
of the script, but make sure the wording and feel are true to you.
- Make
adjustments in the conversation: You can’t predict how each
homeowner will respond to your call. Be willing to go off-script and make
adjustments in the conversion when necessary.
- Believe
what you are saying: If you aren’t genuinely wanting to help the
homeowner, it will be extremely obvious during a cold call. View cold
calling as making a new friend and offering a service they truly need.
- Define
the outcome you want: Having a goal makes your calls more productive.
Set a simple goal like setting up a virtual meeting or getting the name of
a neighborhood lead.
- Stay
consistent: By
consistently making cold calls, you’ll gain more confidence and be more
comfortable on calls.
- Use
your sphere of influence: It’s much easier to make a
cold call feel natural when you have a mutual connection with your lead.
Check in with your friends, family, and previous leads to drive your
future pipeline.
- Call
during slow real estate seasons: Continue making cold calls
during traditionally slow real estate months so you can have a constant
flow of leads in your funnel.
- Find
a point of connection: Find a way for your script to open the door to
finding a commonality with the lead. People will be uncomfortable until
there is a point of contact or familiarity.
Frequently
Asked Questions (FAQs)
Where
do I get leads for real estate cold calling?
You
can get cold calling contact information for FSBO and expired leads through a
service like REDX for $39 to $59 per month. You can also get leads for cold
calling through lead generation tools like BoldLeads.
What
is the best time & day to make cold calls?
According
to recent statistics, 10
to 11 a.m. is the best window of time to cold call a
prospect, and Wednesday is the best day of the week to do so. While most people
give up after calling a prospect only twice, research also shows that it takes
the average person almost eight attempts to reach someone by phone.
Is
cold calling the only way to connect to new leads?
No.
If you are not interested in cold calling, then you might want to test
prospecting letters to see if you get better results. While you do have to
print and mail these real estate prospecting letters, they stand out from more
commonplace calls and email, increasing the likelihood of a response.
Bottom
Line
Many
real estate agents spend hours trying to create the ideal cold calling script
to reach out to leads. Even then, even the most experienced agents can still
stubble over their words, or sound robotic when using them to reach out to an
unknown contact for the first time. This is why you should practice reading
from your script several times before picking up the phone.
It
is best to practice in front of colleagues or friends. However, if nothing
else, practice in front of a mirror,
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